Privacy Policy

Information We Collect

We collect information you provide directly and information generated automatically when you use the app.

Information you provide:

• Account details — name and email address, managed securely through our authentication provider (Clerk).
• Transcription text — the text output generated from your speech on your device, which is synced to our servers so you can access it across sessions.
• Support requests and any messages you send us.

Information collected automatically:

• Device type, operating system, and app version.
• Crash reports and performance diagnostics (no audio content is included).
• Feature usage events to understand how the app is used in aggregate.

What we do not collect:

• Audio recordings — your recordings are stored only on your device and are never transmitted to our servers or any third party.

How We Use Your Information

We use collected information solely to operate and improve the service:

• Store and display your transcription text so you can access it across sessions.
• Authenticate your account and keep it secure.
• Send transactional emails (verification codes, account alerts).
• Diagnose bugs and improve performance.
• Comply with applicable legal obligations.

We do not receive, process, or analyze your audio recordings. Speech-to-text conversion happens entirely on your device.

Data Sharing

We do not sell, rent, or trade your personal information. We share data only in these limited cases:

• Service providers — cloud hosting, analytics, and error-monitoring vendors who are contractually bound to protect your data.
• Legal requirements — when required by a valid court order, law, or regulation.
• Business transfers — if we merge with or are acquired by another company, you will be notified before your data is transferred.

Data Retention

We retain your account data for as long as your account is active. Transcription text is stored on our servers and retained for the duration of your account.

Audio recordings are stored only on your device and are not subject to our retention schedule — you control them entirely through your device storage.

Aggregate, anonymized analytics data may be kept indefinitely as it cannot be linked back to you.

Your Rights

Depending on your location, you may have the following rights:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to fix inaccurate or incomplete data.
• Deletion — request erasure of your account and associated data.
• Portability — receive your data in a machine-readable format.
• Objection — opt out of certain processing activities.

To exercise any right, contact us at the address below. We will respond within 30 days.

Security

We use industry-standard safeguards to protect your data, including secure authentication managed by Clerk and encrypted data transmission. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Children's Privacy

VeyoApp is not directed at children under 13 (or under 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this policy periodically. When we make material changes, we will notify you via in-app notice or email at least 14 days before the changes take effect. Continued use of the app after that date constitutes acceptance of the updated policy.

Contact Us

Questions or requests about your data? Reach out to us: